Delivery Information

OrderedDispatchedDelivered
Mon-Thurs before 5pm
Same DayNext Day
Friday before 5pmSame DayMonday
Monday-Wed after 5pm
Next DayDay After
Friday after 5pm, Saturday and Sunday
MondayTuesday

UK DELIVERIES:

Even though we try to get all of our orders delivered next working day. DPD / Royal Mail may run into a delay. We do not take any responsibility once it leaves our warehouse and no refund on delivery will be honoured.

- Our UK orders are sent via Royal Mail / DPD and will require signature on delivery, occasionally alternative providers may be used.

- Special timed deliveries are not available in Scotland or Northern Ireland.

- Occasionally there may be a delay from our delivery partner, we do not take responsibility for this and we can not issue a refund on your delivery.

- We do not take responsibility for any issues with DPD / Royal Mail.

- Elite Aesthetics Wholesale is not responsible for any loss of income due to non-delivery or late deliveries caused by delays with DPD/ Royal Mail.

- Any orders left outside an address or stolen from an address will have an investigation raised with DPD / Royal Mail. Unfortunately we do not replace or refund any of these orders unless a success investigation is the outcome.

- Though we do try our best to ensure your parcel gets to you next day, occasionally there may be a reason for a delay, especially during busy times of the year.

- If any order is sent back to us due to missing delivery an additional delivery & admin fee will be applied for resending of the order back to you.

- PLEASE NOTE, DUE TO THE NATURE OF OUR PRODUCTS DPD / ROYAL MAIL ARE UNABLE TO LEAVE YOUR ORDER IN A SAFE SPACE OR WITH A NEIGHBOUR.

INTERNATIONAL DELIVERIES:

- Any customs fees and charges are to be handled by yourself. Elite Aesthetics Wholesale LTD are not being held responsible for customs abandoning parcels.

- Elite Aesthetics Wholesale is not responsible for any loss of income due to non-delivery or late deliveries.

- We do NOT take responsibility for any undelivered orders due to customs returning the products back to us. If this does happen a refund will be issued to yourself.

- Deliveries can take up to 2 weeks however, any delays incurred will be down to customs or our delivery partner trying to contact yourself to pay any duties.

- If any order is sent back to us due to missing delivery an additional delivery fee will be applied for resending of the order back to you.

- PLEASE NOTE, DUE TO THE NATURE OF OUR PRODUCTS DPD ARE UNABLE TO LEAVE YOUR ORDER IN A SAFE SPACE OR WITH A NEIGHBOUR.


If you have any special delivery request or concerns, please contact us by calling 01925948300 or email us at info@eliteaestheticswholesale.co.uk we strive to offer you the best possible service.